Delivery Information

Christmas Delivery on a Next day Courier service

All Christmas orders placed before the 20th of December will be dispatched on the 22nd of December and the courier will deliver on the 23rd. Although it’s not a guaranteed next day service, currently it’s running at 83% next day. This will reduce just before Christmas so it gives the courier another day to deliver before Christmas if they are running behind.

Orders are delivered the next day anytime between 8.00am and 6.00pm by Fedex across England, Wales and the Scottish Lowlands. Due to considerable volume in the courier network we can’t guarantee Christmas delivery for orders received after the 20th of December.

We do not deliver to the Channel Islands, Guernsey, the Isle of Wight, Scottish Islands or the Scottish Highlands.

Precise date delivery

You can choose to specify a delivery date Tuesday to Friday by selecting the date during the check out process. This is sent on a next day service by Fedex. As this isn’t a guaranteed service for important deliveries we recommend that your chosen delivery date is the day before you need it.

Click and Collect

We do not currently offer a Click and Collect service.

Bank holidays

Orders are not dispatched on Bank holidays. The first delivery day after a Bank holiday is two days later.

Gift deliveries

As most of our orders are gifts we do not include invoices as standard. You can include a gift message by selecting gift card during the checkout process.

Delivery address

Please ensure that your shipping address information is complete and correct. Any non delivery due to incorrect shipping information provided will not be able to be resent. Please also ensure that the recipient is present at the shipping address and accepts the parcel. Any deliveries that are not able to be made because the recipient is not in will be attempted to be left in a safe space or left with a neighbour. Our macaroons last for seven days at ambient temperature so if a neighbour has received your order you still have time to collect the package without the products spoiling. Unfortunately no replacement orders will be sent out where recipients are not present at the address or the recipient has rejected the package.